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• SUPPORT & WARRANTY

We've got your back.

2-year warranty, genuine parts, and step-by-step tutorials.

  • Match the machine to your volume — roughly 100 cups per hour per pot. Cafés start with a Milano or V1; a gelateria runs a V4; high-volume shops choose the V6 or V8.

  • Milano and V1/V2 run on a standard 110V outlet (NEMA 5-15P). The V4, V6, and V8 need a 220V circuit (NEMA 6-20P). Each product page lists the exact requirement.

  • Yes — financing turns the purchase into a monthly payment, typically over 36–60 months. Ask on any machine page.

  • In our shop, linked right from the top menu. It carries every part and flavor, ships fast, and shares the same account and brand as this site.

  • A 2-year warranty on parts and workmanship, genuine parts kept in stock, and Dallas-based phone and video support.

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