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Privacy Policy

Last updated: 08/15/2026

 

1. Introduction
This Privacy Policy describes how Top Churn LLC ("Top Churn," "we," "us," or "our") collects, uses, and shares your personal information when you visit our website, contact us, or make a purchase. By using our site, you agree to the practices described here.

 

2. Information We Collect
We collect information you provide directly and information collected automatically:

  • Information you give us: name, business name, email address, phone number, shipping and billing address, order details, and any message you send through our forms.

  • Payment information: processed securely by our payment providers. We do not store full payment card numbers on our servers.

  • Information collected automatically: device and browser type, IP address, pages viewed, referring site, and similar usage data, gathered through cookies and similar technologies.

 

3. How We Use Your Information
We use your information to:

  • Process orders, quotes, and financing requests, and provide customer support.

  • Communicate with you about your orders, questions, and — where you opt in — news, promotions, and events.

  • Operate, maintain, and improve our website and services.

  • Detect and prevent fraud, and comply with legal obligations.

 

4. Cookies & Tracking Technologies
We use cookies and similar technologies to run the site, remember your preferences, analyze traffic, and measure and improve our marketing (including advertising through platforms such as Google and Meta). You can control cookies through your browser settings; disabling some cookies may affect site functionality.

 

5. How We Share Your Information
We do not sell your personal information. We may share it with:

  • Service providers who help us operate — payment processors, shipping and freight carriers, our e-commerce platform (Shopify), hosting, email, and analytics providers — only as needed to perform their services.

  • Advertising and analytics partners, to measure and improve our marketing.

  • Legal and safety recipients, when required by law or to protect our rights, property, or safety, or that of others.

  • Business transfers, in connection with a merger, acquisition, or sale of assets.

 

6. Third-Party Services
Our online store for parts and ingredients may operate on a third-party platform (Shopify) and/or a separate domain, and some links may take you to sites we do not control. Those third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review them.

 

7. Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this policy — including order records, tax, accounting, and legal requirements — after which we delete or anonymize it.

 

8. Your Rights & Choices
Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, or to opt out of certain uses. To exercise these rights, contact us at info@topchurn.com. You can unsubscribe from marketing emails at any time using the link in each email. We will not discriminate against you for exercising your rights.

 

9. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

 

10. Children's Privacy
Our website and products are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

 

11. International Visitors
Our operations are based in the United States. If you access our site from outside the U.S., your information may be transferred to, stored, and processed in the United States, where data-protection laws may differ from those in your country.

 

12. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the updated version on this page with a new "Last updated" date. Your continued use of the site after changes take effect constitutes acceptance.

 

13. Contact Us
Questions about this Privacy Policy or your personal information? Contact:
Top Churn LLC · 2801 Technology Drive, Suite 127, Plano, TX 75074 · info@topchurn.com · (469) 434-4286

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